Exchanges or returns are only possible if we have sent a defective or incorrect item. The product must be unused and undamaged by the customer. All custom orders are non-exchangeable.

All orders are final and non-refundable, but if an incorrect item is sent, you can request an exchange within 72 hours of receipt. Claims made after this period will not be honored.

For questions or complaints, contact us at WhatsApp: +923361114610 Email: sales@swalehahassamparacha.com

For nationwide deliveries, once ready, your order should reach you within approximately 5-7 business days.

For all international deliveries, the time frame is stipulated by our logistics partners and affiliates.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

We try to show true colors on our site, but actual items may vary due to lighting, dyes, screen settings, and display capabilities.